| Question | Answer |
|---|---|
| Can hot or cold water be used for the water inlet? | Certainly, the manufacturer confirms that both hot and cold water are suitable for the water inlet, providing flexibility in installation and usage. |
| What is an inline water filter? | An inline water filter is a device that connects directly to the water inlet pipe, designed to purify the water entering the steam generator by removing minerals and chemicals, ensuring cleaner steam production. |
| What are the dimensions of the unit? | The unit's dimensions vary by model: the 4.5kw model measures 12"x12"x6", the 6kw, 7.5kw, and 9kw models measure 16"x14.5"x6.5", and the 10.5kw and 12kw models are 17"x15"x9.5", accommodating various installation spaces. |
| How far away from the shower can the unit be installed? | Installation of the unit is recommended to be no further than 25 feet from the shower to ensure optimal performance and efficiency in steam delivery. |
| What is the Auto Drain feature? | The Auto Drain is an innovative feature that automatically initiates drainage of the system 10 minutes after the generator is turned off, utilizing gravity from the outlet pipe for efficient water removal. |
| What is a pressure relief valve? | Included in all our products, the pressure relief valve acts as a critical safety mechanism, designed to release any excess pressure accumulated within the unit during operation, ensuring a safe and reliable steam generation process. |
| Where does the unit drain? | The unit offers versatile draining options, allowing for the drain line to be directed back into the shower or connected to an existing drainage system, facilitating easy integration into various bathroom configurations. |
| What size Steam Generator should I get? | The ideal steam generator size depends on your shower's construction material and dimensions. Multiply the length, width, and height to calculate cubic feet, then adjust for material: Ceramic by 1.30, Glass by 1.35, Porcelain by 1.60, and Stone by 2.00. For efficient heating, consider purchasing a generator 1 or 2 Kw larger than calculated. |
| What is the electrical requirement for the unit? | Refer to the provided technical chart to determine the appropriate wire size for your steam generator, ensuring a safe and compliant installation. |
| What is continuous steam? | The continuous steam feature, unique to our product and Thermosol, operates quietly using dual tanks, allowing rapid achievement of your desired temperature, available exclusively through SSD & HomeMartBath. |
| What is Quick start technology? | Our Quick start technology enables the steam generator to produce steam in just 1 to 2 minutes, significantly faster than competitors, which generally take 5 minutes or more. |
| What advantages does a Steam Spa Generator have over other brands? | Steam Spa sets itself apart with two key features: the continuous steam function and Quick start technology, providing an unparalleled steam shower experience. |
| Can hot or cold water be used for the water inlet? | The manufacturer confirms that both hot and cold water are suitable for use with the steam generator, offering flexibility in water supply. |
| What is an inline water filter? | The inline water filter, attaching to the water inlet pipe, ensures the purity of steam by removing harmful minerals and chemicals, contributing to a healthier steam bath experience. |
| What are the dimensions of the unit? | Dimensions vary by power rating: 4.5kw is 12"x12"x6"; 6kw, 7.5kw, 9kw are 16"x14.5"x6.5"; and 10.5kw, 12kw models measure 17"x15"x9.5", accommodating different installation requirements. |
| How far away from the shower can the unit be installed? | To maintain effectiveness, the unit should not be installed more than 25 feet from the shower, ensuring efficient steam delivery. |
| What is the Auto Drain? | The Auto Drain feature, activating 10 minutes after shutdown, utilizes gravity for water removal from the system, enhancing maintenance convenience. |
| What is a pressure relief valve? | A safety essential, the pressure relief valve automatically releases excess pressure, a rare but critical measure to protect against over-pressurization. |
| Where does the unit drain? | The unit offers flexible draining options, either by directing the drain line back into the shower or connecting it to an existing drainage system. |
| What material should my shower be made of? | Suitable materials include tile, stone, glass, or any hard, non-porous material, ensuring the shower is well-sealed to retain steam. Material multipliers range from 1.30 for Ceramic Tile to 2.25 for Natural Stone Slabs over 1/2". |
| What is your warranty policy? | We offer a limited warranty, underlining our commitment to quality and customer satisfaction. |
| Do you offer technical support? | Yes, our dedicated technical support team is available at 516-642-4483, ready to assist with any inquiries or issues. |
| What is the temperature range of a steam shower? | Steam showers typically operate between 100 and 155 degrees Fahrenheit, offering a range suitable for various preferences and needs. |
| How long can you use a steam shower? | Residential steam showers are designed for sessions lasting 15-25 minutes, catering to individual comfort and health considerations. |
| What size circuit breaker is needed for my steam generator? | We recommend a circuit breaker that is 20% higher than the steam generator's current amp output to ensure safety and reliability. |